{"id":6,"date":"2026-06-10T06:57:39","date_gmt":"2026-06-10T06:57:39","guid":{"rendered":"https:\/\/testingfield.coastit.co.za\/index.php\/faqs\/"},"modified":"2026-06-10T06:58:56","modified_gmt":"2026-06-10T06:58:56","slug":"faqs","status":"publish","type":"page","link":"https:\/\/testingfield.coastit.co.za\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"        <main class=\"debz-page debz-split-page debz-faq-page\">\n                    <aside class=\"debz-brand-panel debz-brand-panel--faq\" aria-label=\"DEBZ GAMING brand panel\">\n            <div class=\"debz-brand-panel__mesh\" aria-hidden=\"true\"><\/div>\n            <div class=\"debz-brand-panel__inner\">\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"1014\" height=\"1024\" src=\"https:\/\/testingfield.coastit.co.za\/wp-content\/uploads\/2026\/06\/background-remover-1781073493917.png\" class=\"debz-brand-panel__logo debz-brand-mark--image\" alt=\"DEBZ GAMING\" loading=\"eager\" \/>                <div class=\"debz-brand-panel__copy\">\n                    <p>Premium gaming technology<\/p>\n                    <strong>Built for performance. Backed by real support.<\/strong>\n                <\/div>\n            <\/div>\n        <\/aside>\n                    <section class=\"debz-split-content\">\n                <div class=\"debz-content-block debz-reveal\">\n                    <p class=\"debz-eyebrow\">Support center<\/p>\n                    <h1>FAQs<\/h1>\n                    <p>Quick answers for orders, payments, delivery, repairs, refunds, and after-sales support.<\/p>\n                <\/div>\n\n                                    <section class=\"debz-faq-group debz-reveal\">\n                        <h2>General Questions<\/h2>\n                        <div class=\"debz-accordion\">\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"true\">\n                                        <span>What is DEBZ GAMING?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>DEBZ GAMING is a South African technology business founded in 2016, specialising in gaming PCs, refurbished hardware, components, and repair services.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Where are you based?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>DEBZ GAMING serves customers across South Africa with online ordering, support, delivery guidance, and direct communication.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>How can I contact DEBZ GAMING?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>You can use the contact page, email the team, or chat through WhatsApp for product, order, and repair enquiries.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                    <\/div>\n                    <\/section>\n                                    <section class=\"debz-faq-group debz-reveal\">\n                        <h2>Orders &amp; Products<\/h2>\n                        <div class=\"debz-accordion\">\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Do you sell new and used products?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Yes. The store can include new, used, and refurbished hardware, with product condition communicated clearly on each listing.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Can you help me choose compatible parts?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Yes. Share your current setup, budget, and goal, and the team can help recommend practical compatible options.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                    <\/div>\n                    <\/section>\n                                    <section class=\"debz-faq-group debz-reveal\">\n                        <h2>Payments &amp; Pricing<\/h2>\n                        <div class=\"debz-accordion\">\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>What payment methods do you accept?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Available payment methods depend on the WooCommerce gateways enabled on the site. Checkout will show the current secure options.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Are your prices negotiable?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Some refurbished or bundle pricing may be flexible. Contact the team with the product and your requirement for guidance.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                    <\/div>\n                    <\/section>\n                                    <section class=\"debz-faq-group debz-reveal\">\n                        <h2>Shipping &amp; Delivery<\/h2>\n                        <div class=\"debz-accordion\">\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Do you deliver across South Africa?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Delivery can be arranged across South Africa where supported by the configured shipping methods and product availability.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>How long does delivery take?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Delivery timing depends on location, courier, stock status, and payment confirmation. Product and checkout details should provide the most accurate estimate.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                    <\/div>\n                    <\/section>\n                                    <section class=\"debz-faq-group debz-reveal\">\n                        <h2>Repairs &amp; Services<\/h2>\n                        <div class=\"debz-accordion\">\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Do you offer computer repairs?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Yes. DEBZ GAMING can help with diagnostics, repairs, upgrades, performance issues, overheating, storage problems, and component faults.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>How long do repairs take?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Repair time depends on the fault, parts availability, and testing requirements. The team will communicate expected timing after assessment.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                    <\/div>\n                    <\/section>\n                                    <section class=\"debz-faq-group debz-reveal\">\n                        <h2>Returns &amp; Refunds<\/h2>\n                        <div class=\"debz-accordion\">\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>Do you offer refunds?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Refund handling depends on the product condition, issue, and applicable policy. Contact support with your order details for review.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                            <article class=\"debz-accordion__item\">\n                                    <button class=\"debz-accordion__trigger\" type=\"button\" aria-expanded=\"false\">\n                                        <span>What if my product is faulty?<\/span>\n                                        <span class=\"debz-accordion__icon\" aria-hidden=\"true\"><\/span>\n                                    <\/button>\n                                    <div class=\"debz-accordion__panel\">\n                                        <p>Contact support as soon as possible with your order number, fault details, and photos where helpful. The team will guide the next step.<\/p>\n                                    <\/div>\n                                <\/article>\n                                                    <\/div>\n                    <\/section>\n                            <\/section>\n        <\/main>\n        \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/pages\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/comments?post=6"}],"version-history":[{"count":1,"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/pages\/6\/revisions"}],"predecessor-version":[{"id":12,"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/pages\/6\/revisions\/12"}],"wp:attachment":[{"href":"https:\/\/testingfield.coastit.co.za\/index.php\/wp-json\/wp\/v2\/media?parent=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}