FAQs

DEBZ GAMING is a South African technology business founded in 2016, specialising in gaming PCs, refurbished hardware, components, and repair services.

DEBZ GAMING serves customers across South Africa with online ordering, support, delivery guidance, and direct communication.

You can use the contact page, email the team, or chat through WhatsApp for product, order, and repair enquiries.

Yes. The store can include new, used, and refurbished hardware, with product condition communicated clearly on each listing.

Yes. Share your current setup, budget, and goal, and the team can help recommend practical compatible options.

Available payment methods depend on the WooCommerce gateways enabled on the site. Checkout will show the current secure options.

Some refurbished or bundle pricing may be flexible. Contact the team with the product and your requirement for guidance.

Delivery can be arranged across South Africa where supported by the configured shipping methods and product availability.

Delivery timing depends on location, courier, stock status, and payment confirmation. Product and checkout details should provide the most accurate estimate.

Yes. DEBZ GAMING can help with diagnostics, repairs, upgrades, performance issues, overheating, storage problems, and component faults.

Repair time depends on the fault, parts availability, and testing requirements. The team will communicate expected timing after assessment.

Refund handling depends on the product condition, issue, and applicable policy. Contact support with your order details for review.

Contact support as soon as possible with your order number, fault details, and photos where helpful. The team will guide the next step.